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WEBINAR: Systems & Process, The Competitive Edge in Membership

November 29, 2018 @ 12:30 pm - 1:30 pm

| $45


Systems and process are not a bad words. On the contrary, when process thinking is leveraged as a thoughtful and intentional management technique it can become a competitive advantage in creating an outstanding member experience. We’ll explore how process relates to delivering outstanding member value by defining; its importance to achieving an outcome, the interrelation between your organization’s eco-system and member experience, and how it can position your organization to stay relevant.
Presenter: Bryan C. Harrison, CAE, PMP, CMP
Bryan serves as a Director for the Specialty Equipment Market Association (SEMA), an international trade organization representing 7500+ automotive companies (largely small businesses). His responsibilities include the governance of all their professional societies (chapters), working with appropriate boards to set comprehensive goals for growth and performance and empowering a staff team to plan and implement a program and event portfolio for nearly 3000 members.He is an in-demand speaker who’s given speeches at several of America’s largest industry forums for association management and small business including at ASAE’s Annual Conference and at the SEMA Show. Additionally, with over 15+ years of experience in the nonprofit industry he serves as a business coach, author and Board member / volunteer for several organizations.

His work has been featured in various media outlets ranging from ABC’s Good Morning, ESPN, Fox News, National Public Radio (NPR), CNN, and NY Times.

Bryan has been acknowledged for his leadership with multiple industry awards including from; McKamey Animal Center, American Society of Association Executives (ASAE), Association TRENDS, New York Society of Association Executives (NYSAE), the Association Forum of Chicagoland and USAE, PR Daily’s Ragan Communications, Dale Carnegie and SEMA.

In addition, he is a 2006 graduate from Ferris State University, a 2003 graduate from Universal Technical Institute and also holds several industry certifications including from; Project Management Institute (PMI) as a Project Management Professional (PMP), from American Society of Association Executives (ASAE) as a Certified Association Executive (CAE) and from the Events Industry Council (EIC) a Certified Meeting Professional (CMP). 


November 29, 2018
12:30 pm - 1:30 pm